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NIKA_ROOT AS-Expert Advisor
    AS-Expert Advisor
    Business and Financial Applications
      HTTP://WWW.DBMSMAG.COM/CATEGORY.HTML
        =1996 
      OS/2
      Windows
    - 
    A comprehensive application incorporating complete call tracking,
    management, and reporting with multiple problem resolution techniques.
    These include adaptive learning, text retrieval, hypermedia decision trees,
    case-based reasoning, and multimedia support. Offers enterprise-wide
    problem routing and escalation; scalable client/server architecture;
    cross-platform operability for client running under Windows and OS/2; and
    support for major RDBMSs including Oracle, Sybase, Microsoft, DB2/2, and
    Informix. $15,000 per server plus $3500 per concurrent seat (minimum
    five-user license of $32,500).=$15,000 per server plus $3500 per concurrent seat (minimum five-user license of $32,500) 
    =1996