Onyx Customer Center


Business and Financial Applications

ПУБЛИКАЦИИ
HTTP://WWW.DBMSMAG.COM/CATEGORY.HTML
ГодПубликации=1996 

ОС
Windows NT
Аннотация-Т 
A Windows NT/SQL customer asset management solution designed exclusively
for Microsoft Back Office. Manages all enterprise customer interactions
from a single application interface. Combines functions for sales
opportunity management, marketing, customer service, technical support, and
quality assurance. Lets employees manage and share interactions that cross
departments; lets sales representatives review current service issues
before trying to sell the customer a new product; lets customer service
create and pass new leads to sales; lets management drill down and report
on sales, service, and other customer details; lets marketing target
prospects more effectively; lets technicians escalate product problems to
engineering; and lets sales representatives pass a prospect's technical
questions to technicians. Pricing starts at $30,000 for 10 concurrent
users.Стоимость=Pricing starts at $30,000 for 10 concurrent users 
ГодСтоимости=1996 
КОМПАНИИ
Onyx Software Corp.
Адрес=Bellevue, WA 206–557–6715 
HTTP= http://www.onyxcorp.com