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NIKA_ROOT INDEX Apriori GT
    Apriori GT
      Apriori GT
        Apriori GT
          Systems_Management
            HTTP://WWW.DBMSMAG.COM/CATEGORY.HTML (1997)
              =1997 
          - 
          Apriori GT is an automated problem resolution system for use in help desk,
           customer service, and technical support environments. Apriori manages
           the entire support process by combining problem resolution features with
           call management, flexible workflow and workload management, automatic
           communication, and management reporting tools. It facilitates self-service
           problem solving through email and the Web.=1996 
            Platinum Technology Inc.