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Apriori GT
    Apriori GT
    Systems_Management
    ÏÓÁËÈÊÀÖÈÈ
      HTTP://WWW.DBMSMAG.COM/CATEGORY.HTML (1997)
        ÃîäÏóáëèêàöèè=1997 
    Àííîòàöèÿ-Ò 
    Apriori GT is an automated problem resolution system for use in help desk,
     
    customer service, and technical support environments. Apriori manages
     the entire support process by combining problem resolution features with
     call management, flexible workflow and workload management, automatic
     communication, and management reporting tools. It facilitates self-service
     problem solving through email and the Web.ÄàòàÎáúÿâëåíèÿ=1996 
    ÊÎÌÏÀÍÈÈ
      Platinum Technology Inc.
        Àäðåñ=Oakbrook Terrace, IL; 800–890–7528, 630–620–5000 
        HTTP= http://www.platinum.com ->