- DBMS -
Home page
[back][up level][first][previous][next][last]
NIKA_ROOT INDEX
Íàçâàíèå
Apriori GT
    Apriori GT
    ÑÓÁÄ
      Apriori GT
        Apriori GT
          Systems_Management
          ÏÓÁËÈÊÀÖÈÈ
            HTTP://WWW.DBMSMAG.COM/CATEGORY.HTML (1997)
              ÃîäÏóáëèêàöèè=1997 
          Àííîòàöèÿ-Ò 
          Apriori GT is an automated problem resolution system for use in help desk,
                     customer service, and technical support environments. Apriori manages
           the entire support process by combining problem resolution features with
           call management, flexible workflow and workload management, automatic
           communication, and management reporting tools. It facilitates self-service
           problem solving through email and the Web.ÄàòàÎáúÿâëåíèÿ=1996 
          ÊÎÌÏÀÍÈÈ
            Platinum Technology Inc.
              Àäðåñ=Oakbrook Terrace, IL; 800–890–7528, 630–620–5000 
              HTTP= http://www.platinum.com ->